DOCTON ANIMAL CLINIC
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Appointment Cancellation, No Show and Late Arrival Policies

Effective 11/14/2022

We strive to provide excellent medical care for all our patients. When a doctor appointment or surgery/dentistry appointment is scheduled, that time has been specifically reserved for you and your pet and when it is missed, that time cannot be used to treat another patient in need of care. Therefore, we request that you:
  • Confirm your appointment when appointment reminders are sent and/or return our phone call when we call to remind of the upcoming appointment.
  • Give our office at least 24 hours notice in the event that you need to cancel or reschedule your appointment.
If you do not provide us with a 24 hour notice, or if you do not show up for a schedule appointment, you will be charged $30 per doctor appointment per pet and $75 per surgery/dentistry appointment per pet. Additionally, if you arrive more than 10 minutes late for your pet’s scheduled appointment, the appointment may need to be rescheduled or you may need to wait until the provider has an opening in his/her schedule. We know bringing a pet to the clinic is not always an easy task and we will do our best to accommodate late arrivals, but we also have an obligation to those scheduled after you. We sincerely appreciate your assistance and cooperation as this allows for a smooth office flow and more efficient use of time.

Office Hours

Monday 8:30 am - 6 pm  
Tuesday 8:30 am - 6 pm  
Wednesday 8:30 am - 6 pm
Thursday 8:30 am - 6 pm
Friday 8:30 am - 6 pm 
Saturday 8:30 am - 1 pm 
Sunday Closed
We are closed the first and third Wednesday of each month from 1 pm - 2:30 pm for staff development meetings.     
After Hours Emergency:
We do not provide after-hours emergency service. Please call or go to either:

Care Center - 24/7 Emergency Services
​click to learn more about online/mobile check in and wait in the comfort of your home.
​​6421 Clyo Rd.
Centerville, OH 45459
937.428.0911


MedVet in Dayton -click to learn more MedVet Dayton offers 24/7 Emergency Services and Urgent Care Services Thursday - Monday 10am-8pm
2714 Springboro West Rd.
Moraine, Oh 45439
937.293.2714
Please call ahead for an appointment.
LIMITED Urgent Care Services available for established clients with ill or injured pets. Please call as early at 7:15am weekdays or 8:15am Saturdays on the day you need Urgent Care Services. We will schedule an arrival time in order to manage the workflow and reduce your wait time. We no longer have walk-in hours.

Please schedule an appointment for routine care, including multiple pet visits.

Phone 937-372-6391

​Text  937-202-4518

Fax 937-372-6465
​

dacdesk@gmail.com

We look forward to hearing from you!

Request Appointment by email 
10 Kinsey Road
Xenia, Ohio 45385
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  • Home
  • About Us
    • Meet our Team >
      • Doctors
      • Registered Veterinary Technicians
      • Support Staff
      • Our Team in Action
    • Doctor Schedule
    • Our History
    • Clinic Tour
    • Testimonials
  • Client Info Center
    • Announcements/Updates
    • Forms
    • Pharmacy & Online Stores
    • Pricing & Payment Options
    • Cancellation / No Show / Late Appointment Policy
    • Links
    • Contact
  • Services
    • Diagnostics >
      • Laboratory
      • Radiology (X-rays)
      • Ultrasound
    • Surgery
    • Dental Care
    • Pain Management
    • Nutritional Counseling
    • Cat Boarding
  • Preventive Care
    • Wellness
    • Puppy & Kitten Care >
      • Caring for newborn/abandoned kittens
    • Parasite Prevention
    • Microchipping
  • Senior Care
  • End of Life Care
  • Cat Friendly Practice
  • Employment Opportunities
    • DVM
    • RVT
    • Receptionist
    • Assistant
  • Pharmacy & Online Stores