Client Service Representatives
Lead CSR
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Marion has always enjoyed working with people. She is so happy to have found a new passion through veterinary medicine - helping people help their pets. Marion joined our team in 2021 and has been brightening our lives ever since with her contagious laugh and upbeat personality! She especially loves expanding her animal knowledge each day and then sharing that knowledge with owners. Marion first joined our team supporting both patients in exam rooms and assisting reception at the front desk. In 2025, she stepped into the role of Lead Client Services Representative. While she now focuses on guiding and supporting our front desk team, you'll still occasionally find her lending a hand in exam rooms with patients.
Originally from Miamisburg, Marion now resides in Dayton with her partner, Mike. She has 4 crazy cats: Stevie Mitts, Smoggy Moon, Steale Metal, and Sneakers. Stevie, Smoggy, and Steale are big, fluffy Maine Coons. In her free time, she enjoys immersing herself in nature by traveling, hiking, and camping. One fun thing she did recently was got her motorcycle license, so if you see a cool motorcycle in the parking lot, you know she’s at work, ready to help your pet! |
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Jeri has been a valued member of our front desk team since 2009! She is from Coldwater, Ohio and currently resides in Vandalia. We are thankful she makes the drive to be a friendly face at our front desk. Jeri loves to assist clients, in person or on the phone, and finds satisfaction knowing that every day she has done everything possible to make pets and their families feel cared for and loved. Her Associates Degree in Paralegal has served her well in the daily communications she facilitates between clients and our doctors. She strives to care for the animals that cannot care for themselves and she enjoys learning from our doctors and technicians so that she can continue to address client concerns. A random fun fact about Jeri is that she was a competitive swimmer year-round from age 8 to 18 years old, so it’s no surprise that she LOVES the beach.
With husband Tony, and children Morgan and Troy, she enjoys family vacations to enjoy the ocean and fun in the sun. Locally, she likes to go hiking with her family and three dogs, including two Golden Retrievers, Lacey and Oliver; and a mixed breed Otis. |
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Katherine is our self-confessed “phone chick” and was initially hired to answer phone calls and facilitate the influx of client questions and concerns. She came from a strong background with animals: breeding and showing Bearded Collies since she was a teen, earning her title of Master Groomer, and working for many years in another animal hospital. This strong and varied background, coupled with a Bachelor’s in Communications, means she can more than adequately handle the variety of phone calls we receive each day. She will tell you that her favorite part of veterinary medicine is talking to pet owners. She aims to listen to their questions and concerns so she can secure the answers or products they need. Being a supporting member of our team means she is able to help care for patients who cannot speak for themselves.
Since joining our team in 2011, she has held multiple roles within the practice but currently works as a back-office customer care specialist. In this position, she helps with behind-the-scenes communication, client support, and administrative tasks that keep the clinic running smoothly. Though a military brat, Katherine’s family moved to Fairborn in her teens, and she has resided in Greene County ever since. She lives with her husband, Tim, and three Bearded Collies: Adam, Peggy Sue, and Lulu. Besides attending dog shows, Katherine enjoys crocheting and being a self-proclaimed “total nerd.” If your pet is named after a movie or book character, she will likely get the reference. |
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Sandy is a Registered Veterinary Technician and proud Pennsylvania native that brings over two decades of experience and knowledge to our team. She graduated from the Bel Rea Institute in Colorado in 1999. She began her journey with Docton in 2002 under Dr. Bill Imperial and, after working here off and on, officially returned "home" and rejoined our team in 2022! During her time away, she spent 13 years in animal research, deepening her knowledge and passion for animal care. Sandy is especially interested in holistic and alternative medicine. Her friendliness and wealth of knowledge make her a true asset to the front desk!
Outside of work, Sandy enjoys visiting Pennsylvania as often as possible. She loves spending time outside, and prefers to be anywhere with a beautiful mountain range! She also enjoys spending time with her husband and two Beagle mixes, Dot and Barnabas. |
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Kaylee's photo coming soon...
Kaylee joined Docton Animal Clinic in late 2025. Kaylee is a Beavercreek native and proud graduate of Beavercreek High School, where she graduated with honors in 2019. When asked what sparked her passion for the field, she happily says, “Who doesn’t love spending time with cute animals all day?” Kaylee’s favorite part of veterinary medicine is building meaningful connections with clients, and she admits that the endless puppy and kitty cuddles are definitely a bonus. She enjoys being part of a team that supports both pets and the people who love them. Looking ahead, Kaylee’s career goal is to grow into office management and human resources, where she hopes to continue supporting both clients and staff behind the scenes. Outside of work, Kaylee enjoys doing jigsaw puzzles, spending time with her dog Roo, and helping her mom with her staging business. She currently resides in Englewood with Roo, her red nose pit bull. |
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Krissy's photo coming soon...
Krissy joined Docton Animal Clinic in January 2026 She is a high school graduate, class of 2013. Krissy’s passion for veterinary medicine is deeply rooted in her bond with her dog, who has been her best friend for over seven years. Through their journey together, she has gained firsthand experience advocating for bully breeds and working to change the stigma often associated with them. Training her dog herself taught Krissy not only about animal behavior, but also about patience, compassion, and unconditional love. This experience shaped her belief that all animals deserve understanding, care, and respect—especially those who may be unfairly portrayed as intimidating. Krissy’s favorite part of veterinary medicine is meeting a wide variety of patients and learning the unique stories behind each one. She enjoys building connections with both pets and their owners and appreciates the individuality every animal brings. Looking ahead, Krissy’s long-term goal is to open her own rescue that also provides training for the animals brought into her care. Outside of work, Krissy enjoys going on walks at Sara Lee with her dog, riding motorcycles with her husband, gardening, reading, and spending time with her chickens. She resides in Xenia with her husband, Kyle. Her animal family includes Saphira, a Staffordshire Terrier, and five chickens—Blossom, Buttercup, Daphne, Velma, and Katara. |
Veterinary Assistants
Renee greatly enjoys the surgery aspect of veterinary medicine. Hired by our previous owner, Dr. Bill Imperial, she has now assisted in surgery for over 25 years! Whether a routine spay or complicated mass removal, she is always observant and detail-oriented.
In her time away from work, she loves to trail ride and play tennis. She owns 2 Tennessee Walking horses, Finn and Paladin. She also has three dogs: two English Mastiffs named Karl and Kora, and a German Shepherd named Greta; as well as a barn cat named Aries. |
Kim joined Docton Animal Clinic in 2009. She is a graduate of Greeneview High School. She knew from an early age that she would enjoy a career in veterinary medicine. She grew up with a variety of pets, including cats, dogs, birds, horses, rabbits, guinea pigs, goats, sheep, turkeys, ducks, ferrets and a pet rat, which gave her a broad knowledge base. She has taken coursework in anatomy, pharmacology, surgical assistance, and more. Kim’s favorite part of veterinary medicine is helping a sick or injured pet recover. She is passionate about advocating for pets’ medical needs and truly enjoys forming bonds with pets and their owners. If you know Kim, you know she is a very friendly, outgoing and a positive person. She plans to continue to build and modify our Assistant Training Program, as she mentors our new veterinary assistants.
Outside of work, she is a talented artist. She enjoys painting, gardening, and spending time with her children. She has a French Bulldog named Reggie, an English Mastiff named Kevin, and too many chickens to name. |
Megan is a Beavercreek native with a passion for helping sick pets. She has been a valued part of our team since 2016. She earned her Associates of Science Degree in 2023 and is currently continuing her education by pursuing an additional degree in Veterinary Technology through Penn Foster College. Megan loves advocating for sick pets and helping them get better. Her favorite part of of the job is helping pets in surgery, then getting them to see them recover and feel better.
Megan owns two German Shepherds, Lily and Cash. Outside of work, she enjoys growing flowers and vegetables, tending to her house plants, walking her dogs, and spending time on her hammock, or with her spouse, Tim. She also owns her own cut flower business! |
Madi has a great sense of humor and a strong work ethic. Originally from Elridge, Maryland, she now considers Ohio her home. Madi earned her Associates of Science degree in 2019, joining our team during the same year. Her favorite aspect of this field is getting to be a part of aiding in animals’ healing and helping those who love their pets.
With just 2 cats of her own, she is far from being considered a “crazy cat lady”, but if she could take every cat she meets home with her, she would! Thankfully, her cats Owl and Burrito, allow her to get plenty of cat snuggles. In addition to her beloved cats, she shares her home with two energetic dogs, a Border Collie mix named Jack and an Australian Shepherd mix named Boone, who she loves taking on hikes with her husband, Justin. Outside of work, Madi is also a skilled freelance photographer who specializes in creative portrait and pet photography. She is the talent behind all the staff photos featured on our website. |
For Jacky, a Xenia native, a career in veterinary medicine became clear after many years as a L.P.N. and years spent in a human medical office. Pets have always been some of the most important companions in her life, so her desire to learn more about helping pets fueled her interest in this field. She joined our practice in 2018 and still strives to learn, practice, and share animal knowledge with other pet owners so their pets can live healthy lives and they can have the best relationship. She enjoys our in-clinic educational meetings, as she is always looking to learn more and grow in her knowledge and skills.
A work/life balance is important to Jacky. She is an eclectic person who has a wide range of interests in life. First and foremost, she loves spending time with her husband and their animals. She also enjoys flower and herb gardening, studying and photographing wildlife, and has recently been trying to find time to restart her world of painting and sculpting that she left behind many years ago. She enjoys the country life with all animals -both tame and wild - on their Greene County farm, which includes Australian Shepherds: Lakota, Asa, Aponi, Luke, and Levi; cats: Josie, Brigid, Tinman, River, and Kai, along with a horse: Max, and eight chickens! |
Hailie, a proud Jamestown native, joined our team in 2020. She graduated in May 2022 with an Associate of Applied Science in Small Ruminant and Beef from The Ohio State University. She currently serves as President of the Greene County Sheep Committee and is involved in the local agricultural community. With extensive knowledge of both large and small animals, Hailie is a valuable asset to our team dual trained as a Veterinary Assistant and a Client Service Representative. You might find Hailie greeting you at the front desk or assisting with your pet during their appointment—either way, her passion for animal care always shines through.
At home, Hailie raises sheep for Greene County 4-H members and cares for a lively crew that includes her dog Lanie and a few much loved barn cats. Hailie and her family are also holding close the memories of their beloved dogs Tucker and Tatum, who recently passed. Her love for farm life is evident in everything she does, and that same dedication carries over into her work at the clinic. |
Morgan grew up in a big family on a farm in southwestern Michigan before making Ohio her home. She joined our team in 2020 with previous experience as a veterinary receptionist and equine veterinary assistant. She earned her Veterinary Assistant Certificate through San Juan College online in 2019 and is currently pursuing a degree in Accounting at Clark State. Morgan's passion for veterinary medicine started early, caring for Standardbred racehorses and a variety of other farm animals. She has a strong interest in animal nutrition and manages our prescription diet inventory with great attention to detail.
She is especially devoted to elderly patients, hospice care, and end-of-life support, and has a particular soft spot for our feline friends - grumpy ones included. Outside of work, Morgan has a long history of working with horses, including showing them throughout her youth. She also played tennis growing up. These days, she enjoys mounted archery, baking, ice hockey, and gardening. She continues to rescue horses and cats whenever she's able. She resides in Xenia with her husband, Sean and many pets, big and small, including horses, cows, a donkey, goats, dogs, and seven cats, several of which are Maine Coons. Her current herd of cats include Seamor, Katerina, Minerva, Rowena, Moody, Snape, and Poppy. |
Gracie is a Jamestown native who graduated from the Greene County Career Center’s Veterinary Sciences program in 2023 and joined our team shortly after. Gracie has always wanted to work with animals and is greatly enjoying her role as a Veterinary Assistant. She is a fast learner and has quickly become a valuable team member. She has a true passion for helping others and their pets. Her favorite part of veterinary medicine is seeing all the different pet personalities—from playful kittens and moody cats to dramatic Dachshunds and goofy Golden Retrievers.
Gracie owns a terrier mix named Otis and two cats, Bentley and Basil. She also enjoys spending time with her fiancé, Cody, and exploring new places. |
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Adryen's photo coming soon...
Adryen joined Docton Animal Clinic in late 2025. She is from South Charleston, Ohio, and earned her Associate of Applied Science degree from Clark State College in 2023. Adryen has always been surrounded by animals, growing up with horses, cows, chickens, ducks, dogs, cats, and even a pet raccoon. This lifelong exposure shaped her passion for veterinary medicine and her belief that animals deserve strong advocates, especially since they cannot verbally express their needs. Adryen is committed to being that voice for every patient in her care. Adryen enjoys the variety that veterinary medicine brings, appreciating that no two days are ever the same. She values getting to know both patients and clients and enjoys building meaningful connections throughout the day. Currently, Adryen is balancing life as a new mom while continuing to grow and learn within the veterinary field. Outside of work, Adryen enjoys gardening, hiking, going to rodeos, and riding horses. She participated in rodeo for 10 years and continued her involvement by serving on the board for five years after graduating. Adryen has a dog named Ivy Sue and 12 chickens. She shares her home with her husband, Nate, and their baby boy. |
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Practice Manager
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Tiffany began her career with Docton immediately following high school graduation. She worked as a veterinary assistant throughout college and graduated from Wright State University with a Bachelor of Science in Middle Childhood Education with a focus on Mathematics in 2004. She completed her Masters of Education in 2005. She continued working at Docton while taking several long-term substitute positions at nearby schools. When a career in the education field didn't come to fruition, she was offered a full-time position as office manager.
Tiffany went on to earn her Certificate in Veterinary Practice Management from St. Petersburg College in 2013. She then achieved the title of Certified Veterinary Practice Manager in 2014 after completing the necessary requirements and sitting for a national test, as designated by the Veterinary Hospital Managers Association. She is one of approximately 1,000 CVPMs nationwide. She enjoys the variety a veterinary office offers and rarely misses an opportunity to gush over puppies and kittens, although she has a particular soft spot for our more "senior" patients. She resides with her husband, Brandon, and two sons on a Greene County farm. She shares her home with an orange and white cat, "Tater", a spunky black and white cat name Lazarus for his near death experience as a 3 week old kitten, "Bandit", a black cat rescued as an underweight, starving kitten off the bike path, and 2 barn cats: Fluffy and Precious. Her free time is spent camping, swimming, fishing, and just being outdoors with her family, as well as reading and scrapbooking. |
Human Resource Manager
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Katie's photo coming soon...
Originally from Jamestown, Ohio, Katie studied large animal production at The Ohio State University Agricultural Technical Institute before joining our team in September as our Human Resources Manager. When asked why she is passionate about veterinary medicine, she shared, “Being able to help animals and livestock live their best lives is what I am passionate about. I always dreamed of being a veterinarian, so being able to become a part of the Docton team is just fantastic!” For Katie, the best part of working in veterinary medicine is being able to spend her days around animals. As she settles into her new role, she looks forward to learning every aspect of the clinic, supporting the needs of our staff, and getting to know our clients and their pets. With our practice continuing to grow, Katie’s expertise in human resources - ranging from employee support and workplace communication to hiring, training, and fostering a healthy and positive work culture - comes at the perfect time, and we’re thrilled to have her guiding these efforts. Outside of work, Katie enjoys spending time with her family on their farm, camping, and encouraging her children as they pursue their own dreams within the livestock industry—a passion that has long been shared by her entire family. She resides on the family farm with her husband, Mike, and their children, Craig and Liz. She is also the proud “grandma” to her Grand-dogs Sully and Buzz, as well as her Grand-kitty, Avocado. |
Clinic Cat
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Margot, also known as Marge or Large Marge, wandered into our lives in July 2024 after being rescued in Jamestown looking rougher than a Monday morning. With large wounds, a maggot infestation, and weighing in at over 20 pounds, she was a full-time project and part-time potato. Thanks to Dr. Emily and the rest of the heroic Docton team, Margot received spa treatments of warm water soaks and honey therapy until she was feeling herself again (just slightly less sticky).
After graduating from Docton Animal Clinic's rescue program on August 1st, 2024, Margot earned her badge as our official clinic cat. She's now living her best semi-retired life, working diligently on her weight loss journey—mostly through passive cardio (watching others walk around). Margot is passionate about veterinary medicine because it allows her to nap while surrounded by hardworking humans. Her favorite parts of the job include complimentary meals, endless affection from staff and clients, and the great company of our assistants, technicians, and doctors. She has made it a professional commitment to being directly in the way at all times—especially in our reception area. In her free time, Margot enjoys a good nap, quality control of food bowls, and giving judgmental stares to passing dogs. Her future plans involve absolutely no movement and an ongoing quest to become a speed bump with fur. |
Additional Staff
These dedicated professionals help support our hospital on a seasonal or select days throughout the year.
Mollie's picture coming soon...
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As a Xenia native, Mollie joined the Docton Animal Clinic team in 2017 and has been an invaluable part of our clinic ever since. While she now works full-time as a Budget Analyst, she continues to grace us with her presence on Saturdays—and we’re incredibly thankful she does. Mollie is multi-talented and always happy to jump in wherever she’s needed, whether assisting as a veterinary assistant or supporting our team as a client services representative. Her flexibility, reliability, and calm competence make a meaningful difference to both our staff and our clients. Mollie is passionate about veterinary medicine because of her deep love for all animals and her desire to help improve their lives. Her favorite part of the field is working alongside veterinarians and teammates who share that same compassion and dedication to animal care.
Outside of work, Mollie loves spending time with her large family, including her husband, Brian, and their three daughters—Haylynn, Addi, and Brilie. She’s also a diehard Cleveland Browns and Ohio State Buckeyes fan. Mollie’s home is full of furry companions as well, including dogs Ellie Mae (lab mix), Bullet (pit mix), and Chevy (Boston mix), along with her cats: Mia, JJ, Stache, and Milo. |
Kaeler is a detail-oriented person with a fun, positive outlook on life. She does an outstanding job taking care of our clients and their pets, whether they are here for a wellness visit or a sick visit. She has been a part of our practice since 2020. Although Kaeler switched paths to pursue becoming an electrician and is now a member of IBEW local 82, she missed veterinary medicine so much she decided to come back to work with us on Saturdays! As she explains, “Have you ever met a patient in veterinary medicine that asks you to wipe their rear? Not exactly. I like veterinary medicine because we are here to help those who can’t voice their concerns and ailments. I love that it is a community of people who all have very similar interest and opinions on animal wellbeing, and the community and friendship that comes from that!" Her favorite part of veterinary medicine is helping misunderstood canines; she loves to help and handle the big dogs especially.
In her free time, Kaeler strives to exercise indoors and outdoors. She enjoys fishing and a good round of golf. Peso, her red Doberman Pinscher, is often by her side. |
Eliza, a Yellow Springs native, has been a part of our team since 2022 and is currently a junior at Warren Wilson College. She is studying biology with a pre-veterinary concentration and plans to attend veterinary school, where she hopes to learn more about animal behavior as well as large animal medicine. She is passionate about the human-animal bond and how it physiologically benefits both the pet and the owner. She enjoys seeing spunky and sweet elderly pets and any large breed dogs, but she especially enjoys seeing the relief that owners feel when she’s helped treat their pet.
In her free time, she creates music and art, spending time outdoors - especially the mountains of North Carolina - and going on hikes with her dogs, Sasha and Max. She also loves her cat, Smithers, who resides at college with her. |
A Beavercreek resident, Michaela joined our team in 2022, shortly before she graduated from the Greene County Career Center’s Veterinary Science program. She is a hard worker who enjoys educating clients on how to care for their pets. She grew up always knowing she wanted to help people and their animals. She enjoys veterinary medicine because there is always something new to learn; no two days look the same! She has a special interest in marine biology and is currently a freshman at Coastal Carolina University pursuing a degree in marine science. You may see her working at the clinic during holiday and summer breaks!
Michaela has 3 dogs at home whom she enjoys spending time with, as well as her family and friends. Her dogs include Munch, a chocolate Labrador; Mandy, a Great Pyrenees; and Maui, a Great Pyrenees mix. |
Tasha joined our clinic in 2023 and brings her passion for animals and friendly energy to every part of our clinic. While she now works full-time as a Pilot Car Driver, she enjoys her time at the clinic so much she continues to help us out when she's in town. As she is dual trained as both a Veterinary Assistant and a Client Service Representative, she can be found caring for patients in the treatment area, or assisting clients at the front desk.
Outside of work, Tasha enjoys being outside, swimming, camping, hiking, and attending concerts. She lives in the Miamisburg area with her blind and deaf Australian Shepherd, Lucky; a flame point Siamese cat, Mayo; and two lively Guinea Pigs: Ana and Elsa. |
Sam is a Vermont native but moved to Ohio in 2022 and joined our team in 2023. He loves seeing happy animals and happy owners. That’s probably because he is a genuinely upbeat, positive person! Sam is always smiling and he brings an element of fun to the team. He has always wanted to be around animals and enjoys helping them live as long as possible. Sam is currently attending Wright State for an undergraduate degree, although his path is currently undecided he knows he would love to teach and work with children in some capacity.
A fun fact about Sam is that he has 9 biological siblings and 3 adopted siblings. Along with family, he shares his home with his Australian Shepherd puppy, Auggie; Digsby, a Golden Retriever; and one cat, Smokey. |
Angel spent her childhood moving around different areas of Ohio and Tennessee. She joined our team in 2023 while attending the Greene County Career Center. She graduated from GCCC in May 2025, earning her Veterinary Assistant Certification as an honor roll student! Angel is especially passionate about the human-animal bond and lights up most when seeing owners reunited with their happy, healthy pets - especially puppies, which she absolutely adores. Her favorite part of the job is witnessing the relief and gratitude clients feel when their beloved animals are on the road to recovery. She is currently continuing her education at Clark State studying Diagnostic Medical Sonography.
Outside of the clinic, you can find her hiking scenic trails, swimming, traveling, or enjoying time with friends. She also loves drawing and prioritizing self-care, always striving to bring her best self to the animals and people she supports. Angel has two dogs: Boomer, a Brittany Spaniel; and Tucker, a Boxer/Basenji mix. |
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